Staff: Impersonating users

District admin are able to impersonate other staff members or students. School admin (such as counselors) are able to impersonate students.

Note: This feature is for viewing the platform as a specific user. If you want to see the general student experience, every staff member is able to select "view as student" from the upper right of their account.

 

Impersonating staff (for district admin)

  • On the staff tab, select the three dots under "actions" to select impersonatestaff impersonate.png
  • While impersonating a user, any actions you take will update in real-time. Please do not complete any actions that you do not intend to be permanent on the staff member's account.
  • To go back to your account, click "switch back to your account" in the orange banner at the bottom of the screenstop impersonating.png

 

Impersonating students (for school admin or district admin)

  • On the students tab, select the three dots under "actions" to select impersonateimpersonate student.png
  • While impersonating a user, any actions you take will update in real-time. Please do not complete any actions that you do not intend to be permanent on the student's account.
  • To go back to your account, click "switch back to your account" in the orange banner at the bottom of the screen.stop impersonating.png
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